Question 1

Can I cancel at any time?

Accepted Answer

Yes. Monthly plans can be cancelled before the next billing cycle with no penalty. There are no lock-in contracts.

Question 2

Are prices in South African Rand?

Accepted Answer

Yes — all prices listed are in ZAR (South African Rand). The platform is available globally; billing in other currencies will be clarified at launch.

Question 3

Why is the free voice session only 3 minutes?

Accepted Answer

The 3-minute limit exists so that everyone can experience a real voice conversation with the companion without needing a card. It's enough time to feel how the coaching dynamic works. Grow and Business plans extend this to 20 or 30 minutes per day with multiple sessions per month.

Question 4

What happens when I hit my voice or text limit?

Accepted Answer

The companion shows you a friendly message explaining your limit and when it resets. Voice limits reset daily at midnight; monthly text and session counts reset on the first of each month. You can upgrade any time from your portal to get more access immediately.

Question 5

How does 'Share conversations with Danè' work?

Accepted Answer

On Grow and Business plans, you can mark any text or voice conversation as shared. Danè can then read the transcript and any summary before your check-in, so your session time is spent going deeper rather than catching up. You choose what to share — nothing is visible to Danè unless you explicitly share it.

Question 6

What does Danè see, and what stays private?

Accepted Answer

By default, all your conversations are private to you. Danè only sees conversations you have explicitly shared, your ratings and colour tags (if you add them), and any notes you choose to include. Journal entries are always private and are never shared.

Question 7

What is the monthly check-in with Danè?

Accepted Answer

Grow and Business members get a monthly video or audio check-in with Danè — a focused 15–20 minute session to review your progress, adjust your focus and set intentions for the month ahead. Danè may review your shared conversations beforehand so the time is spent going deeper.

Question 8

Is there a team or company plan?

Accepted Answer

The Business plan works well for individuals with high coaching needs. For team packages or bespoke arrangements, contact us to discuss what would work best for your organisation.

Plans that grow with you

Free

Grow

Business

Pricing questions answered

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